Frequently Asked Questions
Everything you need to know about our community, sessions, and resources. Find answers to common queries below.
Common Questions
Membership
What is included in the membership?
You'll receive access to weekly live sessions - including a weekly one hour live 'drop in' session - our global learners community hub, daily access to direct communication with your English coach and a complete library of exclusive English resources!
PRIVATE
How do the 1-to-1 sessions work?
These sessions are tailored specifically to your speed and goals. We focus on identifying your strengths and refining your professional communication style. It is a great choice for instant feedback, espeically for your fluency and pronunciation.Â
AbsencesÂ
What if I miss a live session?
All session materials and interactive conversation prompts are uploaded to the Community Lounge, so you can catch up whenever you like.
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If you let me know at least 48 hours before class time, I can offer you a slot in an alternative class, however to keep class sizes, this offer can only be made once per membership.Â
I can't find my welcome email and meeting links
Emails
How do I extend my membership?
Continued learning
Community Pass
I want to stay in the online community longer.Â
Welcome emails and meeting links will be sent out 2 days before the start date.
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If you haven't received your emails 24hrs before the start date, please check your junk/spam folder before contacting me!
4 week memberships can be extended to 6 weeks anytime within the 4 week period. You can do this through the 'join now' button on the membership page, or through the 'buy now button' at the bottom of the home page.Â
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If you have completed your 6 week membership and want to continue, you can simply sign up for the next intake! Sessions are different every time so you can re-join as many times as you would like!
Our 'Stay Connected Pass' can be purchased on the Home and Booking page. This gives 4 week learners extended access to the community features, including the weekly live 'drop in' sessions.Â
6 week learners have the extended Community access pass included in their membership.
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All learners who signup to the next intake will remain in the Community Lounge until the next start date begins!Â
What happens if the minimum requirement of learners is not met?
CLASS NUMBERS
Membership numbers
What happens if I am the only 6 week learner?
As stated in the Membership Policy, if, for whatever reason, your chosen date and time fails to meet the requirement of 4 learners, you will be offered an alternative time and date.
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If you cannot make this date, you will be given a full refund.Â
If you are the only learner on the 6 week membership, you will be grouped with other 6 week learners to form a new class for your remaining 2 weeks.Â
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If you cannot make the new class time/date, you can continue your final 2 weeks as a 1-to-1 session with your English coach!
Can I sign my children up?
Global community
Can I join from anywhere?
The English Practice Co. is for working professionals only! Therefore we do not accept children, teenagers or adult beginners.
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University students of B1+ level are welcome.
Absolutely! The English Practise Co. is a global community hosting learners from all corners of the world in our vibrant online community. Just remember that all times are listed in the UK time zone!
Levels
Are there level requirements?
Our community is designed for intermediate (B1) to advanced learners (C1) who want to bridge the gap between knowing English and speaking it naturally.
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It is not ideal for anyone below this level.Â
Will there be lessons/exams?
There are no lessons or exams!
Whilst there may be short teachings in your session (if the class desire it) there are no official grammar lessons or exams.Â
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Still Have Questions?
Please reach out with any further questions!